In today’s highly competitive business environment, understanding and enhancing the customer experience (CX) has become a strategic priority. One of the most effective tools in achieving this is Customer Journey Mapping. Far beyond a visual depiction of customer interactions, modern journey mapping—when done right—can reshape an organizationâ
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The Trust for Environment and Ecosystem (TREE), established in 1986, is a pioneering environmental organization based in Coimbatore, Tamil Nadu. TREE focuses on raising ecological awareness and promoting conservation, particularly among the youth. Recognizing that over 50% of India's population is under the age of 25, TREE places a strong emphasis
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